On 5th November 2020, Singapore’s Government Technology Agency (GovTech) launched Sign with Singpass that allows Singpass users to use their Singpass app to digitally sign an electronic document. This Singpass digital signature is identifiable and uniquely linked to the signer.

Yes, as of now, nSignSG is free for public use. There are no plans to convert nSignSG service to a paid service.

Netrust believes that digital signatures should be widely used adopted for its enhanced security. We decided to make this service free to increase its adoption and also to support the Singapore Government’s National Digital Identity (NDI) Smart Nation strategic national project.

Yes. nSignSG enables users to access Sign with Singpass feature for PDF document online signing. Digital signatures made using Sign with Singpass are regarded as Secure Electronic Signatures under Singapore’s Electronic Transactions Act.

Please refer to the User Guide prepared by GovTech here.

To sign using digital signatures that are automatically trusted by Adobe programs (AATL or Adobe Approved Trust List), check out nSignBasic.

Yes, this service uses your Singpass app to sign on the PDF documents online.

You can consider using nSignBasic, a digital ID issued by Netrust. Netrust is an IMDA-accredited Certificate Authority (CA) in Singapore so digital signatures created using nSignBasic will also be regarded as Secure Electronic Signatures (SES) under Singapore’s Electronic Transactions Act.

If you have other signing needs, check out other solutions in our nSign Digital Signing Suite.

Netrust has been in the industry since 1997 and security has always been our utmost concern, options are available to host in your environment if you want to process the documents without uploading to our servers

No, Netrust does not store any of the uploaded documents beyond what is necessary. You will only be able to download your documents within 10 minutes after the PDF document is signed online, so please download the signed PDF document within this time. Netrust will not be able to recover any signed documents on your behalf.

Yes. During the digital signing process, no document data will be transferred between Netrust and the government platform. Instead, only a cryptographically random, unintelligible and irreversible code representing the signed document will be transferred during the transaction. Cybersecurity measures in line with industry best practices have been implemented within the service.